About Us

Families Outside is the only national charity in Scotland working exclusively on behalf of families affected by imprisonment. We speak to thousands of families each year, providing information and support on issues such as housing, finance, and emotional support.

Our Helpline, 0800 254 0088, provides impartial information and support and is often the first port of call for families looking for help.

If family members require more in-depth support, our Regional Family Support team is on hand throughout Scotland and can offer direct, 1:1 support until a positive outcome is reached.

Our booklet entitled Who We Are summarises the work of Families Outside and why we believe that it is so important.  Click on the booklet to read more.

We also provide tools, resources, and training to those individuals and groups who come into contact with families affected by imprisonment. From prison staff and social workers to health care professionals and teachers, our bespoke training sessions increase the awareness of the issues and challenges faced by families and ensure that they continue receive the support they need.

For more information or to access the support you need, please call 0800 254 0088.

Our Vision

Our vision is for families affected by imprisonment to be treated with justice and fairness so that they can live healthy, active lives free from stigma and disadvantage.

Our Mission

Families Outside works to improve outcomes for children and families affected by imprisonment

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