Helpline Worker

21 hours per week (3 days per week)

Starting salary £19,771 pro rata

We are looking to recruit a Helpline Support Worker to work alongside a team of staff and volunteers to provide confidential emotional support and information to people affected by imprisonment, and the practitioners working alongside them.

If you have experience of using different communication channels including telephone, email, and/or web chat, alongside great customer service skills, and would like more information about the role, telephone 0131 557 9800.

We also welcome informal enquiries and you are more than welcome to arrange to come to our office and find out more about the role.

Closing date: 12pm Thursday 30 May 2019

Interviews: Thursday 6 June 2019

Important Documents:

Please send all completed applications, or questions, to

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