Families Outside Staff

Prof Nancy Loucks OBE : Chief Executive

Prof Nancy Loucks OBE

Chief Executive

Nancy is the Chief Executive of Families Outside and works tirelessly to ensure the voices of children and families affected by imprisonment are heard.

Prior to Families Outside she worked as an Independent Criminologist, specialising in research on prison policy and comparative criminology. She received her M. Phil and Ph. D. from the Institute of Criminology at the University of Cambridge and in 2012 was appointed as Visiting Professor at the University of Strathclyde’s Centre for Law, Crime & Justice.

She was awarded an OBE in the 2015/16 New Year’s Honours List for services to Education and Human Rights.

As Chief Exec, Visiting Prof at the University of Strathclyde, and mother of two, Nancy has no spare time. If she did, however, she would enjoy good food and good films, occasional travel, and a great deal of time in her pyjamas.

Elaine Stalker : Deputy Chief Executive

Elaine Stalker

Deputy Chief Executive

Elaine is Deputy Chief Executive for Families Outside, the only national charity in Scotland that works solely to support the families of people involved in the criminal justice system. Based in Edinburgh, her role within the organisation is to oversee and support the delivery of services throughout Scotland to families and professionals affected by imprisonment. This includes responsibility for liaison with agencies and professionals, from both statutory and voluntary sectors, areas of training and development, and direct line management of the Family Support Managers for Training, Children & Young People, and Volunteers.

Elaine has worked with Families Outside now for a number of years and before joining the organisation in 2004, she was Project Coordinator with an Edinburgh-based organisation, managing the Training Centre, providing training and development opportunities for black and minority ethnic women, with specific emphasis on work with children and families and anti-discriminatory practice.

Jonathan Goodfellow : Finance & Administration Manager

Jonathan Goodfellow

Finance & Administration Manager

Jonathan is the Finance & Administration Manager of Families Outside.  He joined the organisation in 2005 as an Administrator, having left the banking sector.  With a degree in accountancy from the University of Glasgow, Jonathan has seen his role with Families Outside evolve as the organisation itself has grown, going through a number of role reviews before becoming Finance & Administration Manager in 2014.

As well as ensuring budgets are adhered to and that the organisation’s finances are brought back into the black each year, Jonathan has a wide range of other skills where he is more than capable of resolving issues around IT, internal policies, and the family support database to name a few.  If he were to define his role, it would be as a finder of funds and a fixer of problems.

Jonathan also has a keen interest in film and has written a number of screenplays, with one short film having been made and nominated for a Kodak Short film BAFTA in 2004.  He enjoys the outdoors, cycling, reading, and is an avid follower of one Merseyside football team.

He is also the proud and devoted father of two amazing girls, Amelia and Esmée.

Fiona Allan : Family Support Manager (Helpline)

Fiona Allan

Family Support Manager (Helpline)

Based in Edinburgh, Fiona is the East Team Family Support Manager, managing a staff team of six which include both Helpline personnel and Regional Family Support Co-ordinators.

Fiona has a specific remit for the development and management of the Support and Information Helpline service. The Support & Information Helpline is the access point for family members and professionals seeking information, support and advocacy.

Fiona has been with Families Outside since 2006 and has seen major developments in the organisation over these years.  Prior to joining Families Outside, Fiona was part of the Chaplaincy Team at the Royal Infirmary of Edinburgh for a number of years. This work combined with her work on the Step Families Scotland Helpline fuelled her interest in supporting vulnerable families.

Lindsay Jessiman : Family Support Manager (Children & Young People)

Lindsay Jessiman

Family Support Manager (Children & Young People)

Lindsay has an MA (Hons) in Social Policy from University of Edinburgh and has worked in the criminal and civil justice field for over 20 years, split between the public and third sector.

Lindsay has worked for Families Outside since September 2013, initially working as the regional family support coordinator in the North East of Scotland and most recently as the Family Support Manager with a specific remit of children and young people. Her role is national, working with schools, early years settings, and other statutory and third sector organisations to ensure that the right resources are available for both children and young people affected by imprisonment but also the professionals who are already working with them.

Lindsay also sits as an independent member for Aberdeen City Council adoption panel.

Susan Cross : Family Support Manager (Training)

Susan Cross

Family Support Manager (Training)

Based in Glasgow, Susan is Family Support Manager for the West of Scotland team of Regional Family Support Coordinators. She is also the national Training Manager and coordinates the development and delivery of training and awareness raising sessions across the country.

Susan has been with Families Outside since 2008, having previously had a long involvement providing social welfare advice with the Citizens Advice Bureau. Her last position with them was working in prisons in the North East of England, providing a service to prisoners and their visiting families. It was during this time that Susan became more aware of the issues facing families and the challenges to accessing information and support. This prompted her to join Families Outside.

Todd Henshaw : Communications & Marketing Manager

Todd Henshaw

Communications & Marketing Manager

Todd is the Communications & Marketing Manager at Families Outside. His role is to raise the profile of Families Outside and to ensure that families’ voices are heard at a local and national levels.

With an agency background, Todd moved into the charity sector in 2010, focusing his efforts to support children, families, and communities facing poverty.

Outside of work, Todd enjoys cooking, reading, and travelling.

Kerry Knox : Head of Service (Prison Visitors’ Centres)

Kerry Knox

Head of Service (Prison Visitors’ Centres)

Kerry has worked with Families Outside since 2008 when the organisation started to provide direct support for families. Taking on the role as one of the first Family Support Workers allowed her to  develop and shape the service that we can now offer all over Scotland. Over the years the role itself has developed and now involves working at a strategic level with partner agencies, voluntary and statutory organisations including the Scottish Prison Service, to ensure the support for families of prisoners is on everyone’s agenda.

Kerry has recently been appointed as the new Head of Service for Prison Visitors’ Centre and knows her knowledge and experience will bring value to the role and is looking forward to the new challenge.

Sam Jelf : Volunteer Manager

Sam Jelf

Volunteer Manager

Sam is the Volunteer Manager with Families Outside. She is committed to developing meaningful volunteering opportunities that support families affected by imprisonment and help volunteers to increase their confidence, become active members of their community, or add to their CV.

Prior to joining Families Outside, Sam designed a Home Support volunteering programme as the lead on a partnership project with Volunteering Matters and CHAS (Children’s Hospices Across Scotland) and then moved on to Scottish Women’s Aid, where she developed and implemented a volunteer model to support ‘Scotland’s Domestic Abuse and Forced Marriage Helpline’.

Sam has several years of experience as a training facilitator, focusing mainly on communication and behaviours in the workplace.
Sam is also the Vice Chair on the board of directors with ‘The Junction’, a health and wellbeing service for young people in Leith.

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