Helpline Worker

16 hours per week

Starting salary £19,771 pro rata

We are looking to recruit a Helpline Support Worker to work alongside a team of staff and volunteers to provide confidential emotional support and information to people affected by imprisonment, and the practitioners working alongside them.

If you have experience of using different communication channels including telephone, email, and/or web chat, alongside great customer service skills, and would like more information about the role, telephone 0131 557 9800

Closing date: 12pm, Wednesday 27 November 2019

Interviews: Thursday 5 December 2019

Important Documents:

Please send all completed applications in Word format to admin@familiesoutside.org.uk before the closing date.

If you have any questions about the post, these can be sent to the same email address or you can telephone on 0131 557 9800.

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