Families Outside – Support For Families COVID-19 Update

At Families Outside, we have made the needs of families affected by imprisonment in Scotland our sole priority for 30 years.

At this incredibly difficult time for all of us, we will continue to support all of those affected by a loved one in prison in the most effective ways we can whilst keeping our own staff safe and closely following Scottish Government guidance. This means we can’t offer any face to face support at present, but we will be on the end of the phone, email, text, WhatsApp, FaceTime, Skype, Facebook, and Twitter.

We have staff members covering every local authority area in Scotland and every Scottish prison. Please be assured that they will be keeping in close communication with prisons, visitor centres, and key services in your area so that we can continue to share relevant and up to date information as soon as we have it.

We know that some of you will be worried about loved ones currently in prison but may also be concerned about children and families living in your community, especially in light of school closures and financial pressures. We are here to listen to your concerns and help as best we can. If we can’t help, we will almost certainly be able to put you in touch with someone who can.

In the first instance, we ask that you contact our Helpline by phone on 0800 254 0088, or email at support@familiesoutside.org.uk, and if need be, they will then get someone covering your local area to call you back.

We will get through this together, so reach out and get in touch, and don’t worry alone.


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