0800 254 0088
or text FAMOUT to 60777
If you live in Scotland and have a family member in prison you can contact us Monday to Friday from 9am – 5pm. If lines are busy, or you call outside of these hours, please leave a message or send us an email and we will get back to you as soon as we can.
When someone goes to prison it can be a challenging time for the whole family. At Families Outside we are here to provide you and your family with information and support regarding any issues you might be facing as a result of your family member’s imprisonment. We can help you
- To understand what will happen at different stages of the justice process following your family member’s arrest
- To stay in touch with your family member while they are in prison
- To support any children and young people in your family at this challenging time
- To access the support available to you from the prison and other relevant organisations
Please note that calls to our Support & Information Helpline may be monitored for training purposes and quality control.