Stencils – A Fresh Approach To Our Service

At the suggestion of Lothian & Borders Police, Families Outside has developed a stencil with details about our Support & Information Helpline.  This innovative tool can be used, for example, on the ceilings of police and court holding cells or prison waiting rooms.

“Families provide significant support to people who find themselves in police custody and it is essential that they in turn be provided with accurate and helpful information. This has the potential of breaking the offending cycle and contributing to a reduction in crime.”

Inspector Jim Royan
Safer Communities
Lothian and Borders Police

“There is support available but the problem is that many people only find out about it when they’ve been sentenced and been through the legal system. By that time they’ve already had difficult and stressful situations. By having the number in the cells, they can find out about us sooner.

“When they are in a custody cell, they have little to do except stare at the walls. They may not memorise the number but they will be left aware that the service exists. They can then ask for other information at the station.”

Dr Nancy Loucks
Chief Executive
Families Outside

The stencil was launched by Lothian & Borders Police on Tuesday, 8 February 2011 at St Leonard’s police station in Edinburgh.

With our objective to roll this scheme out across the country and with orders for the stencil from Lothian & Borders Police, Edinburgh Sheriff Court, and HMPs Addiewell, Barlinnie, Edinburgh and Perth, we are now welcoming other requests to purchase this tool.


If you would like to purchase a stencil for your organisation, please contact us by telephone on 0131 557 9800 or by email

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