Support Services

What support and information is available to families?

When your partner or relative goes to prison, it can be a very difficult time and you may need to access support and information to help you cope. We offer support through our:

Privacy Notice for Service Users

Under the General Data Protection Regulation, Families Outside treats your personal data with respect, requiring your consent to store this safely and securely.  Families Outside is compliant with the requirements of the General Data Protection Regulation.  Please refer to our privacy notice to learn more.  We also provide a separate privacy notice for those who engage in the use of our services.  Please refer to our privacy notice for service users.

Survey Monkey

Family Member Feedback
Are you a family member who’s received support from Families Outside?  We’d love to hear your feedback via our quick survey:

Professionals’ Feedback
Have you accessed our resources or worked alongside us in a professional capacity? Your feedback on our service is most welcome via our short survey:


Our staff can help and support you will any questions or concerns you may have, but for some quick information on the most common issues click the links below: