Event Dates & Times

Starts : 10.3005/03/20
Ends : 16.3005/03/20

Event Location

17 Gayfield Square
EH1 3NX

Map

Level 3 Advanced Helpline Skills

Advanced Helpline Skills is recommended for helpline workers, volunteers and call handlers who have completed both the Essential Helpline Skills and Developing Helpline Skills courses and want to further develop their skills. This is a skills-based course that will build on your helpline experience and support you to effectively respond to emotional, angry and repeat callers to your service. Participants will also receive an introduction to suicidal callers and safeguarding.

Visit the Helplines Partnership website for more information and to book your place

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